Reference

Legal terms before your account opens

Legal terms should tell you what governs your account before you open it: eligibility, identity checks, privacy requests, wallet records, dispute contact paths, and the role of local…

India legal accessUPI record handlingPrivacy request pathAccount security terms

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Know the rules before you join

tex888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This legal page explains the terms that apply when you create an account, use the lobby, manage wallet activity, or contact us about your records. Eligibility is not the same in every place; access depends on local law and is available where local law permits. We

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may ask for identity checks, location confirmation, or payment references when the terms require it. Your account records can include login activity, device data, wallet entries, UPI references, Paytm or PhonePe details, and messages you send to support. These records help us apply the terms, answer
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disputes, process lawful requests, and keep account ownership clear. If any term changes, the updated wording will be placed where you can read it before continuing.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Legal help without guesswork

Legal questions need a clear path, not a loop of generic replies. Use the contact route that matches your issue, include your registered email, and add dates or transaction references when relevant.

Legal mailbox Write to our legal contact when you need terms clarified, want to raise a policy concern, or need a written response tied to your account email and registered mobile number.

Account record request Ask for account records covering login history, wallet entries, bonus terms shown on your account, and identity checks. We may verify your email, mobile number, and recent UPI reference first.

Dispute escalation If a legal issue needs another look, share dates, screenshots, transaction references, and the exact term you are questioning. We track the case so the reply is linked to your account.

DATA CARE

How we protect legal records

Our legal handling is built around account ownership, record accuracy, and clear request handling. We keep personal data only where it is needed for account operation, legal duties, fraud prevention, payment matching…

Data collected

We collect only the account data needed to apply terms: name, contact details, login records, device signals, transaction references, and documents you submit during account or withdrawal checks.

Cookie choices

Cookies help us keep sessions, language choices, and fraud controls working. You can change browser settings; some account pages may ask you to log in again after cookie changes.

Security checks

When a login, withdrawal, or profile edit looks unusual, we may ask for extra confirmation before acting. This protects legal records and reduces account disputes tied to unauthorised access.

Record retention

We keep legal, wallet, and identity records for periods required by law, dispute handling, tax checks, and fraud prevention. When a record is no longer needed, we remove or anonymise it.

Change requests

You can ask us to correct account details that are inaccurate. For legal safety, we may keep an audit trail showing what changed, when it changed, and who requested it.

Legal response

Requests are handled by trained support and policy staff. If a request involves local law, payment records, or account closure, we route it to the team able to answer it.

Answers before you contact us

These questions cover the legal points we receive most often: India access, data use, payment records, corrections, retention, and disputes. They are written to help you decide what to send us before opening a legal request. If your issue depends on your own account history, contact us from the registered email or logged-in account route so we can check the record safely.

Access depends on local law and is available where local law permits. If your location, age, or identity cannot be verified under the terms, we may restrict account use until checks are complete.

We process account details, contact data, login records, device signals, transaction references, and documents you send for checks. We use them for account operation, legal duties, dispute handling, and fraud prevention.

UPI, Paytm, PhonePe, and Google Pay references are kept with your wallet record so transactions can be matched to your account. We use them for reconciliation, checks, and dispute responses.

Contact support from your registered email or logged-in account and describe the record you want. We may ask for identity confirmation before sharing or changing account data securely.

Retention depends on the record type, legal duties, tax checks, payment disputes, and fraud prevention. Some records are removed sooner, while others are kept until the relevant requirement ends.

If a legal change affects access, we may update terms, adjust account functions, or request fresh checks. We will place the updated wording where you can read it before continuing.

Start with support and include your account email, date, transaction reference, and the term you rely on. If more context is needed, we will ask before closing the case.

Legal terms before your account opens

Legal help without guesswork

How we protect legal records

Data collected

Cookie choices

Security checks

Record retention

Change requests

Legal response

Answers before you contact us

01 Can I access tex888 anywhere in India?

02 What personal data is covered by these terms?

03 How are UPI, Paytm, and PhonePe records handled?

04 How can I request a copy or correction?

05 How long are legal records kept?

06 What happens if local law changes?

07 How do I raise a legal dispute?

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